Questions importers actually ask
Straight answers on MOQ, testing, frames, folding, lead time and shipping. If your question isn't here, send it — we'd rather answer it than have you guess.
It depends on the model and how custom it is. A stock design in a standard frame colour has a lower MOQ than a fully bespoke build with your own fabric and packaging. Send the model and quantity and we'll give you a real number, not a placeholder.
We build and bench-test to BIFMA and to the relevant EN standards for the product. We don't claim held certificates we can't show. When your order needs a stamped third-party report, we arrange testing through SGS or TÜV and quote the test fee up front.
Both. OEM means you bring the spec and we build it under your brand. ODM means you bring a market and a price and we develop the product on our own frames and finishes. See the OEM / ODM page for how each runs.
Steel and metal tube, spec'd by wall thickness in millimetres per order. Finishes are powder-coat as standard, with chrome or electroplate where the look matters. For damp or outdoor use we recommend powder-coat over a cleaned, primed frame and explain why.
That depends on the model — padded chairs fold thicker than plain ones, and bed footprints vary with the deck. We give you the exact folded dimensions and the 40HQ count with the quote so you can plan storage and freight on real numbers.
It varies by model and how flat it folds or knocks down. Folding and knock-down packing raises the count and lowers freight per piece. We give you the exact 40HQ loading plan with the quote so your landed cost is accurate.
Samples are usually days, not weeks, because the metalwork is on one site. Production lead time depends on quantity, customisation and frame tooling — typically a few weeks for a standard run after sample sign-off. We commit to a date with the quote and tell you if a change pushes it.
Use the form on the contact page or the message button at the bottom-right of any page. Tell us the model, quantity, market and whether it's OEM or ODM. We reply within one working day, China business hours.
Still have a question?
Email us or use the message window. A specific question gets a specific answer within one working day.